Privacy Policy

Last updated: March 2026

1. Who we are

Backline is a band management platform that helps musicians schedule gigs, manage set lists, and coordinate with their bandmates. References to “Backline”, “we”, “us”, or “our” in this policy refer to the operators of this service.

2. What we collect

We collect information you provide directly when you:

  • Create an account (name, email address, password)
  • Set up or join a band (band name, member details)
  • Add songs, set lists, events, or other content
  • Upload media such as profile photos or showreel videos
  • Fill in your public band promo page

We also collect limited technical data automatically, including your IP address, browser type, and pages visited. This is used solely for operating and improving the service.

3. How we use your information

We use the information we collect to:

  • Provide and maintain the Backline service
  • Allow you to collaborate with your bandmates
  • Generate public-facing promo pages when you choose to publish one
  • Send transactional emails such as band invitations and account notices
  • Investigate and resolve issues or disputes

We do not sell your personal data to third parties.

4. Data sharing

Your data is shared only as necessary to operate the service. This includes our hosting provider (Supabase) and any third-party integrations you explicitly enable. Band content you mark as public (e.g. your promo page) is visible to anyone with the link.

5. Data retention

We retain your data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it for legal reasons.

6. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

To exercise any of these rights, contact us at the address below.

7. Cookies

Backline uses cookies strictly for authentication and session management. We do not use advertising or tracking cookies.

8. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app. Continued use of Backline after changes take effect constitutes acceptance of the updated policy.

10. Contact

If you have questions or concerns about this policy, please get in touch via the contact details on our website.